If the moderator can see all but a few students’ screens:
1. Verify the students have internet connectivity.
2. Verify the students are enrolled in the class either by viewing the roster on the teacher’s computer or through the Administration Console.
3. Have the student(s) restart their computer(s).
4. Verify the students have the ‘COMPLETE’ installation of DyKnow.
Posted in: Top 5 FAQs About DyKnow Monitor