K-12 Schools

Higher Education

DyKnow offers ASP hosting which does not require an onsite server. Contact a sales representative at 1.888.8.DYKNOW or E-mail sales@dyknow.com for more information.

DyKnow recommends using Standard, Enterprise or Datacenter Editions of the Windows Server 2003. The DyKnow Database Component is supported on Standard, Enterprise and Workgroup Editions of SQL Server 2005 & 2008.

Yes. Various installed software should have the same architecture when setting up the DyKnow server. For example, if your school runs 32-bit Windows Server 2003 or 2008, it must also run 32-bit SQL Server 2005 / 2008 and the 32-bit DyKnow Server.

The DyKnow Application Server is installed on the IIS Default Web Site. Exclusive installation of the Application Server on a machine is recommended because other Web applications might interfere with DyKnow.

DyKnow does not support the use of self-signed SSL certificates with the DyKnow Application Server. More information on the DyKnow Application Server requirements may be found on our Server Specifications page. Basic SSL certificates may be purchased by third-party vendors such as GoDaddy, Verisign, or Thawte.

It is more cost effective to purchase a processor license because Microsoft licensing allows customers to use a single processor license on a quad core processor. CAL licensing is per user which is more cost prohibitive.

For more information please visit this Microsoft Website: http://www.microsoft.com/sql/howtobuy/licensing.mspx,specifically Section 3a of the Server Processor End-User License Agreement (EULA).

The DyKnow Database and Application Server are supported on VMware ESX Server 2.5.5 or later versions.

One simple calculation can be used as a rough estimate for disk space:

2G (Base) + 1G per 5 classes with approximately 25 students per semester

However, if the institution plans to use DyKnow's Audio Recorder feature, it will need 12MB of storage for each additional hour of recorded audio. Data storage needs can be easily monitored and controlled by the institution's DyKnow Administrator who can determine how long information is saved in the database.

Higher bandwidth is recommended if the customer plans to use DyKnow's "View Screen", "File Transfer" and "Screen Broadcaster" features. However, for general use of the product, no special high-speed networking requirements are necessary because DyKnow is an efficient low-network bandwidth application.

Yes. DyKnow performs over wireless networks and the internet from broadband cable/DSL connections because all data communications within DyKnow are sent exclusively using standard Web protocol. DyKnow's use of special "lost signal transmit" (LSR) technology addresses occasional wireless connectivity interruptions.

Although DyKnow recommends not introducing packet shapers or Web filters into the client-server message path, the product was designed knowing that CIPA requires many school districts to utilize these devices. If they are necessary, then DyKnow server bound traffic must be able to bypass them "untouched". (For more information about the Client-Server Design read the related FAQ.)

DyKnow is built using a client-server design which increases network efficiency and allows hundreds of computers to be connected in local and distance networking environments. The design requires all data communications within DyKnow to be sent exclusively using standard Web protocol (HTTP port 80 or HTTPS 443).

While the average bandwidth used by 500 users connected to the DyKnow Server is 4Mbps, DyKnow recommends a minimum of 10Mbps up/down bandwidth because usage varies over time.

Yes. Although the core functionality of the DyKnow Client uses very little bandwidth, customers utilizing a remote server for DyKnow (i.e. a centrally located server, a campus datacenter server or DyKnow ASP hosting) should take external bandwidth into consideration.

For better scalability on large deployments, DyKnow recommends a 64-bit infrastructure, which will allow more RAM per machine while improving backup and failover capabilities. Administrators should also linearly scale minimum bandwidth usage, while having additional bandwidth available for transferring images or audio files and using certain features in DyKnow.