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Author Topic: Interesting Situation
Adam
Newbie
Posts: 1
Post Interesting Situation
on: October 17, 2011, 11:56

A teacher started monitoring his class and noticed that one of his students, Matt, had two thumbnails. One of them was the real Matt and the other turned out to be Maria, who was in another class. What are some of the possible reasons for that happening?

Additional info. Maria wasn't in any of the teachers courses. She was signed onto her tablet, not Matt.

Frank
Newbie
Posts: 7
Post Re: Interesting Situation
on: October 27, 2011, 09:48

Hi Adam,

You are on the right track checking to see who is logged onto the tablet as DyKnow does look for the signed-in Windows user. The other possibility in this case would be to verify Matt was not signed-in to DyKnow on that machine.

If the latter is not the case, I would suggest restarting and having Maria sign back in to the computer and then into DyKnow in order to re-associate all user records with her.
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